Neil Routley

I have a very wide range of interest and enjoy the constant challenge of learning new things. It is important to me to expand my knowledge of popular languages and technologies in hopes of finding new and creative ways to solve problems.


Experience

Customer Support Engineer, Db2

IBM

Resolve issues impacting large IBM enterprise clients and solve highly visible and time sensitive issues to provide an exemplary client experience. Produced guides and documentation to improve the team’s ability to onboard new members and reduce time to resolution. Volunteered in the creation of application features in React for researchers another team through design and implementation of a messaging feature to help accelerate researchers’ ability to find new and relevant published research. Lead problem resolution and trouble-shooting to identify issues or bugs through code review and analysis, and worked with developers to provide special build solutions or workarounds to resolve mission critical system failures.

January 2020 - Concurrent

Software Engineer, Co-op

Rocket Software, Inc.

Designed the upgrade of legacy application to be used by client and internal teams to adminitrate new and existing databases. Mapped current legacy system components, identified issues with existing implementation, and observed current work process to identify pain points and areas for improvement.

June 2019 - January 2020

Teaching Assistant

Cabrillo College

Assist professor during class with teaching students Python and addressing student concerns. Provide guided assistance and support to students’ technical needs, academic questions, and homework assignments. Maintain regular office hours for students to drop in and discuss assignments, projects, quizzes, and exams.

September 2020 - December 2020

Graduate Teaching Assistant

Northeastern University

Mentored and guided students transitioning into Computer Science from unrelated fields through assisting in demonstrations, discussions, class presentations, and individual tutoring.

May 2018 - May 2020

Align Ambassador

Northeastern University

Assisted in presenting and promoting the Northeastern Align programing to prospective students at events and through other means of communication. Field questions regarding the program and my personal experience. Be a liaison for students needing aid with faculty and staff.

May 2018 - May 2020

Education

Northeastern University

Master of Science
Computer Science

GPA: 3.77/4.0

January 2018 - May 2020

Cabrillo College

Computer Science, Math and Music
Computer Science, Math and Music

GPA: 3.4/4.0

August 2014 - January 2018

San Jose State University

Bachelor of Music
Music Education

GPA: 3.49

January 2016 - May 2018

Skills

Programming Languages & Tools
Workflow
  • Mobile-First, Responsive Design
  • Cross Browser Testing & Debugging
  • Continuious Integration & Version Control
  • Cloud Deployment
  • Agile Development & Scrum

Interests

Besides developing software, I like to spend much of my free time outside building cars, mountain biking, or just spending time in the sun with my dog Shadow. He is a big part of my day and we both really enjoys our walks. Being in California has the advantage of year round outdoor activities so we like to take advantage as much as possible.

When it's time to come inside, I am an avid basketball player and really enjoy playing music. My primary instruments are Drums and Piano. Some of my favorite composers are Bach, Chopin, Duke Ellington, Herbie Handcock, and more! I also really love building robots so I frequently design and 3D print whatever I need.